The CHALLENGES Todays Business Leaders Face Are Greater Than Ever Before and the Demands on “Their Time” may be the toughest of all. \; Mastering the Core Competency of Strategizing\, Planning and Execution is critical to managing that Challenge. \; \; \;

Most people move into leadership roles based on one of 3 Tracks that do nothing to prepare them to lead. \; Becoming a leader requires the mastery of 6 Core Skill Sets and Strategizing\, Planning &\; Execution is one of them. \; \; \; \; \; \; \; \;

The ABC FORMULA OF LEADERSHIP^TMhas prepared and developed leaders for many years and is offering a rare opportunity to see why in a “Test Drive” extracted from our actual leadership course.

We will cover 3 important topics: \; \;

How to Identify and Coach Talent: \;

· \; \; \; \; \; \; \; how important it is to get the right people in the right position\;

· \; \; \; \; \; \; \; the cost of replacing people in an organization\; and

· \; \; \; \; \; \; \; the Key things we look for when we add a new person to the team. \;

This application alone will be worth the entire meeting by itself. \; Your people will have key actions to follow through with that will change the way you approach recruiting and hiring.

Next\, we’ll shift to the importance of customer service. We’ll look at:

· \; \; \; \; \; \; \; important customer service statistics\;

· \; \; \; \; \; \; \; calculate the lifetime $ value of your customers\; and

· \; \; \; \; \; \; \; how to discover the things we need to take care of to form positive impressions with each and every one of your customers.

This application will include a consensus decision-making process that shows how your team can go from a blank sheet of paper to prioritizing their follow through actions in a short period of time. They’ll be able to use it for ongoing problem-solving or what we call solution-finding! That application is often the biggest takeaway with huge value for ongoing use.

Here’s what a few of our client’s say have said about our leadership program………….

“I found this program to be the best overall leadership development program I have ever participated in.” \;

Tom York\, Services Unit Manager IBM Global Services Division

“You have raised the standard to new heights. Our people are more excited and dedicated than I would have imagined.”

Hank Barrett\, CEO\, Valley First Credit Union

“I would like to recommend the… series to any professional organization that is looking to develop their staff’s managerial skills and in turn\, the skills of their company. The course materials are very pertinent for today’s manager.”

David Olson\, Director of Operations

OCAT\, Inc. - Taco Bell Franchise

For more information\, please contact Barney Kramer\, President\, Strategic Management/Advanced Business Solutions\, Inc.\, at 209 444.6549\, or barney@smra1.com. www.smra1.com~www.absinc.org. \;